Jedbaj Terms & Conditions — Read Before Use

Welcome to Jedbaj. These Terms and Conditions ("Terms") govern the use of the Jedbaj platform and all its services. By using the Jedbaj website or app, creating an account, or playing any game, you are deemed to have fully accepted these Terms.

These Terms and Conditions are written in English to ensure players can understand them clearly. Please note that every rule stated here is legally binding. If you do not agree with any part of these Terms, please refrain from using our platform.

Jedbaj reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be announced on the website, and your continued use of the platform after the updated terms take effect will be considered your acceptance of those changes.

Creating a personal account is required to play on Jedbaj. During registration, you must provide accurate and complete information. Jedbaj reserves the right to close any account at any time if false or incorrect information is provided.

Account registration rules:

• Each individual only One Account can be opened. If multiple accounts are found under the same person, all accounts will be closed.
• The name, address, and date of birth provided at registration must be accurate.
• Keeping your account password confidential is your own responsibility.
• Allowing anyone else to access or use your account is strictly prohibited.
• Funds held in your account may not be transferred or sold to a third party.

Jedbaj may request a national ID card, passport, or other documents at any time for account verification. Withdrawals may be on hold until verification is complete.

Jedbaj is fully committed to protecting minors from gambling. During registration, you must confirm that you are at least 18 years old. If there is any doubt, Jedbaj may request identity documents to verify your age.

If an underage account is detected, it will be closed immediately and all funds held in the account will be forfeited. Jedbaj is obligated to report the matter to the relevant authorities if necessary.

We urge parents and guardians to enable parental controls on your browser to prevent children from accessing Jedbaj or any other online gaming platform.

Making a deposit on Jedbaj is simple, fast, and secure. We support the most popular payment methods available in Bangladesh.

Accepted Payment Methods:

• bKash — Instant Deposit
• Nagad — Instant Deposit
• Rocket (Dutch-Bangla) — Instant Deposit
• VISA / Mastercard — Within 1–5 Minutes

Deposit Limits:

• Minimum Deposit: BDT 500
• Maximum single deposit: BDT 1,00,000
• Daily Maximum Deposit: BDT 5,00,000

Deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are strictly prohibited and will result in the funds being returned and the account being subject to investigation.

Jedbaj believes that receiving winnings promptly is every player's right. That is why we typically process withdrawals within 15 minutes.

Withdrawal limits and rules:

• Minimum Withdrawal: BDT 1,000
• Maximum daily withdrawal: BDT 5,00,000
• Maximum weekly withdrawal: BDT 20,00,000
• Withdrawals are always processed to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.

Jedbaj may temporarily place a hold on withdrawals when a security check or fraud investigation is required. In such cases, the player will be notified via email or live chat, and the matter will be resolved as quickly as possible. Withholding a withdrawal without reasonable cause after a legitimate win is against Jedbaj policy.

Jedbaj offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed in the respective bonus description. General bonus rules are outlined below.

Welcome Bonus:

• New members on their first deposit 100% Bonus up to a maximum of BDT 10,000.
• With the Welcome Bonus 200 Free Spins will be available.
• Bonus claims must be submitted within 72 hours of the qualifying deposit.
• Wagering requirement: the bonus amount of 30x।

General Bonus Policy:

• Members may not hold more than one active bonus at the same time.
• Bonuses cannot be cashed out or transferred to another account.
• Bonuses may only be used on selected games — see the promotions page for details.
• Accounts found claiming bonuses fraudulently will be closed.
• Jedbaj reserves the right to modify or cancel any bonus offer at any time.

All games on Jedbaj are conducted in accordance with international standards. Each game has its own rules, which can be found within the game itself. General betting rules are outlined below.

• All game outcomes RNG (Random Number Generator) is certified by an independent third party.
• Once a game has started, bets cannot be cancelled.
• If a game is interrupted due to a technical error, Jedbaj may void the bet or apply the next valid result.
• Betting limits are set individually for each game and are displayed within the game.
• Any winnings obtained by exploiting software bugs or glitches will be considered void.

Compliance with international anti-money laundering regulations is a legal obligation for Jedbaj. For this reason, we conduct a KYC (Know Your Customer) verification process.

Documents required for KYC verification:

• Identity Document: National ID Card (NID), Passport, or Driving License
• Proof of Address: Utility bill or bank statement (dated within the last 3 months)
• Payment Verification: Mobile Banking Statement

KYC verification is typically completed within 24 to 72 hours. Withdrawals may be on hold during this period, but you can continue to make deposits and play games.

Jedbaj believes gaming is entertainment — not a source of income. We care about the mental and financial well-being of every member, which is why we provide a range of responsible gaming tools.

Responsible Gaming Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you wager within a given period.
• Cooling-Off Period: Pause your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take a full break from gaming for a period of 6 months to 5 years.
• Reality Check: Receive notifications at set intervals during your gaming session.

Once self-exclusion is activated, Jedbaj will not send you any promotional emails or notifications, and your account cannot be reactivated before the specified period has ended.

The following activities are strictly prohibited on Jedbaj and will result in immediate account closure and forfeiture of funds:

• Creating multiple accounts to collect bonuses
• Using Third-Party Payment Methods
• Money laundering or transactions involving illegal funds
• Using bots, scripts, or other automated software
• Colluding with other players to manipulate game outcomes
• Exploiting platform vulnerabilities or bugs for personal gain
• Operating an account under a false identity or in someone else's name

Jedbaj takes the privacy of your personal information very seriously. Full details of how we collect, use, and protect your data can be found in our Privacy Policy available on the page.

• Your information is never sold to third parties.
• Your information is used solely for service improvement, verification, and legal compliance purposes.
• You may request to view or delete your personal data at any time.
• All data is secured with 256-bit SSL encryption.

An account can be closed either by you or by Jedbaj.

If you wish to close your account yourself:

• Contact our support team via live chat or email.
• Complete any pending withdrawals before closing your account.
• Any active bonuses will be cancelled upon account closure.

Reasons for account closure by Jedbaj:

• Breach of These Terms
• Fraudulent Activity
• KYC Verification Failure
• Legal obligation or court order

If you have a complaint, we encourage you to reach out to us directly. Jedbaj takes every complaint seriously and works to resolve it as quickly as possible.

Steps to submit a complaint:

1. Step One: Reach out to a support agent via live chat. Most issues are resolved right there.
2. Step Two: Send a detailed complaint via email. A response will be provided within 48 hours.
3. Step Three: If your issue remains unresolved, you have the right to escalate your complaint to our licensing authority.

Including your account ID, the date of the incident, and a detailed description when submitting a complaint will help ensure a faster resolution.

Jedbaj reserves the right to modify these Terms and Conditions at any time. Any changes will be announced on the website and communicated to the registered email address.

• Minor changes take effect immediately.
• For major changes, at least 7 days' notice will be given.
• Continued use of the platform after new terms take effect will be considered acceptance of those terms.

If you have any questions or comments about these Terms and Conditions, please contact us:

• Live Chat: Click the chat button in the bottom right corner of the website — support is available 24/7.
• Email: [email protected] (responses are usually provided within 24 hours)
• FAQ: For answers to common questions, visit our FAQ Page visit.