Jedbaj's Privacy Policy

Welcome to Jedbaj. This Privacy Policy explains what information we collect when you use the Jedbaj platform, why we collect it, and how we keep it secure. We believe transparency is the foundation of trust.

Jedbaj is a legitimate, licensed online gaming platform. By using our services, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.

This policy applies to all Jedbaj services — including the website, mobile app, live chat, email, and other communication channels. We follow international data protection standards and are committed to keeping your information secure.

Jedbaj collects your information in several ways. See below for details on what data is collected and under what circumstances:

A) Information provided at registration

• Full name, date of birth & gender
• Email address & mobile number
• Residential address & country
• Preferred currency & language

B) Identity verification (KYC) information

• Copy of national ID, passport, or driving license
• Utility bill or bank statement (for proof of address)
• Photos for selfie or liveness check

C) Financial information

• Payment method details (bKash, Nagad, last 4 digits of bank card number)
• Deposit & withdrawal history
• Transaction date, amount & status

D) Automatically collected information

• IP Address & Device Type
• Browser type & version
• Session duration & click patterns
• Gaming history & betting behavior
• Data collected via cookies & tracking pixels

Jedbaj uses your information only for specific purposes. Below is a full list of how we use your data:

For service operation

• Account Creation, Management & Verification
• Processing deposits, withdrawals & transactions
• Bonus & promotion management
• Personalizing your gaming experience
• Customer support & complaint resolution

For security & legal compliance

• Fraud prevention & anti-money laundering (AML)
• Multiple Account Detection
• Required reporting to regulatory authorities
• Compliance with court orders or legal claims

For Improvement & Marketing

• Platform performance analysis and improvement
• New game & feature recommendations
• Promotional emails & notifications (only with your consent)

Jedbaj never sells your personal information to third parties. However, limited data may be shared in the following circumstances:

With service providers

• Payment processors: To process transactions (bKash, Nagad, banking partners)
• KYC Verification Provider: To verify identity & age
• Game providers: For managing gaming sessions
• Cloud services: For secure data storage
• Analytics tools: For monitoring platform performance

All third parties are bound by strict data privacy agreements with Jedbaj and may only use your data for specified purposes.

Legal Obligation

• Court orders or government directives
• Anti-Money Laundering Investigation
• Requests from licensing authorities

Jedbaj uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Jedbaj follows the highest industry standards to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security on your account.
• Firewall & DDoS protection: Servers are secured at all times.
• Regular security audits: Periodic audits conducted by third-party experts.
• Staff training: All staff are bound by strict confidentiality agreements.
• Data backup: Regular encrypted backups stored across multiple secure locations.

As a Jedbaj user, you have several rights regarding your personal data:

• Right to access your data: You may request a copy of your collected data at any time.
• Right to rectification: You may request corrections to any inaccurate information.
• Right to erasure: You can request deletion of your data under certain circumstances.
• Right to restrict processing: You can restrict the use of your data for specific purposes.
• Data portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to your information being used for marketing purposes.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days.

Jedbaj does not retain your data beyond what is necessary. Retention periods by data type are as follows:

Once the retention period expires, your data is securely deleted or anonymized.

Jedbaj is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

• Age verification is mandatory at registration.
• Age verification is carried out as part of the KYC process.
• If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

Jedbaj works with global service providers, so your data may occasionally be processed outside Bangladesh.

• All international transfers are conducted through encrypted channels.
• All our partners comply with international data protection standards.
• Data transfers to the EU or EEA are covered by GDPR-compliant agreements.

Jedbaj may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the "Last updated" date at the top of this page.
• We will send a notification to your registered email for any significant changes.
• We will display a notice on the platform.

Continued use of our services after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, complaints, or requests regarding the Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live chat: Available on the platform 24/7
• Response time: Within 30 business days

We take every request seriously and do our best to resolve it as quickly as possible.